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Assign incident to new owner

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Assign incident to new owner

RahulVats
L0 Member

‎03-27-2024 10:35 AM

I want to assign incident to new owner in xsoar , how to reassign tasks(pending as well as completed) automatically to the new owner

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bwebb
L1 Bithead

‎04-01-2024 11:05 AM

Hi @RahulVats - 

 

To accomplish this, you could use an Incident Field Trigger Script assigned to the incident's Owner field. Your assigned script could then use the taskAssign automation to update tasks as needed.

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