dynamic updates are downloaded but not installed

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dynamic updates are downloaded but not installed

L4 Transporter


we have a cluster that is configured to download and install updaetd but we can see that it is only downloading them and doen not update,

where can i find related logs on the device? (PAN-OS 5)


L7 Applicator

Also make sure the multiple schedules are at different times so there are no conflicts.

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center

L7 Applicator

Hello, Minow,

Do you have independent internet connectivity through both firewall's ( both HA node) management interface...? If so, then I would recommend to use download and install time slightly different on both nodes while "sync To Peer" is enabled.


You can verify the same information under Monitor >> System logs and CLI command mentioned below

PAN-FW> less mp-log paninstaller_content.log

PAN-FW> less mp-log ms.log


L4 Transporter


only the active machine has internet through a L3 interface,

how should the dynamic update page should look like?

should i configure download and install on both members? because i didnt see this is a synced configuration.

didnt find any interesting logs


by default firewall will use management interface for updates.

you can change this from Services tab(look if it is changed)

also read this for HA


Hello Minow,

You should enable sync-with peer option on the active firewall in order to push the downloaded database to the passive FW.

Which model of PAN FW you are having and what is the running PAN OS version..?

Could you please share CLI output FW>show system info  


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