Filtering On Multiple Brightcloud Categories

[shopeman]

I have come across a site that has been assigned three categories by Brightcloud. They are Streaming Media, Adult and Pornography, and Internet Communications, in that order. In our setup we allow Streaming Media and Internet Communications but block Adult and Pornography. It would appear that Palo Alto only looks at the first category in the Brightcloud database because it is allowing access to this site. Is there any way to configure Palo Alto to look at all the categories and if any of them are blocked to not allow access to that site?

[fredallee · Accepted solution]

No, we only use 1 category from BrightCloud. If there are multiple categories associated with a URL, we use the category with the higher confidence score. If you feel that the site needs to be categorized as Adult first, please request a categorization change at: http://brightcloud.com/support/changerequest.php.

Alfred

[ronieto]

Where can I find the "reputation score" of each category?

[JKoss]

Go to brightcloud.com and look up the site in question.  The Reputation index is displayed prominently.

[dyang]

Hello,

While BrightCloud provides a reputation score for URLs, the Palo Alto Networks URL filtering engine does not utilize this score in policy.  If this is a feature you'd like to see, please contact your SE to file a feature request.

Hope this helps,

Doris

[networkadmin]

dyang wrote:
Hello,
While BrightCloud provides a reputation score for URLs, the Palo Alto Networks URL filtering engine does not utilize this score in policy.  If this is a feature you'd like to see, please contact your SE to file a feature request.
Hope this helps,
Doris

In that case, if a URL is in multiple categories, how dows the PAN "decide" which to apply an action on please?

[dyang]

As Alfred stated above, we only use one category from BrightCloud.  If a URL gets categorized with multiple categories, we use the one with the highest confidence score.  If you do a categorization check via BrightCloud's website, this is generally the first category that's listed.

--Doris