11-01-2018 09:11 PM - edited 11-01-2018 09:22 PM
I have a fresh install of Windows 10. When I right click on the GlobalProtect icon in the tray no menu ever shows up. I see the GlobalProtect icon in the taskbar but any click on it will make icon dissappear. Any ideas or workarounds?
I have re-installed the client at least 5 times now and restarted my PC several times. Same behavior every time.
11-22-2018 08:01 AM
Update - The issue is fixed.
Steps to fix: I have no idea. I needed to log into my VPN this morning (Cyber Monday is getting close!) so i thought I would give it another go and it works perfectly.
Sorry to future people with this problem that I don't have any more info.
My best guess is that on a fresh install there is some runtime library that is missing and eventually while installing other applications the missing one was installed.
Left / Right clicking on the GP icon now brings up the context menu.
12-15-2019 06:34 PM
I also had this problem, unable to get the client to display using multiple monitors. I did fix the problem by setting a default monitor, one of the three that I use.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
