08-04-2025 09:24 PM
Recently we have down the one of our DC server. Since after we are getting Kerberos error. Please share solution to fix this.
08-05-2025 12:29 AM
Hi @Mahendran.M ,
A little more context would be helpful. What error are you seeing where exactly ?
My guess would be it's still configured for use on your firewall. Check on the firewall under the Device tab > Server Profiles > Kerberos or check if the profile is still being used in Device tab > User Identification > User Mapping > Palo Alto Networks User-ID Agent Setup
Kind regards,
-Kim.
08-05-2025 02:30 AM
I am getting error under the below path.
Device > User Identification > User Mapping > Server Monitoring. Here my first server we have manually down. but the second DC server is in still live but the status showing Kerberos error.
08-13-2025 12:35 AM
Hello @Mahendran.M
would it be possible to include screen shot of error you are getting? To troubleshoot it further, looking into logs would be good next step. Below KBs might help:
Configured server monitoring using WinRM over HTTP with Kerberos
User-ID Agent Generating DCOM and Kerberos System Errors
Kind Regards
Pavel
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