Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
02-16-2022 10:41 AM
I am now seeing about 500-600 Global Protect sessions a day connecting with autoVPN. A problem I
am running into is reports from our Help Desk of session disconnections. It's hard for them to get
time with the users to grab the tech support bundle and get a lot of details. And I'm busy with
other stuff too. Are there any tools available to try and quantify GP user experience overall or
individually? It would be helpful to have a report that showed how long people were connected,
what were the reasons they disconnect, what was the latency of users. And it would also be helpful
if there was some way we could retrieve GP logs on the back end without having to remote
into the GP end user laptops interfering with their primary work. And tips on getting a handle
on the rodeo appreciated.
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