RADIUS Server failover not working via Authentication Profile

Announcements

ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.

Reply
Highlighted
L2 Linker

So after 25 seconds does the second RADIUS server get queried?

Highlighted
L1 Bithead

Yes, it does. The only negative byproduct of this solution is that if both RADIUS servers are available and the user doesn't enter their 2FA within the first 25 seconds, they will receive another 2FA when the 2nd RADIUS server is queried.

 

But otherwise, if RADIUS server 1 is down, after 25 seconds RADIUS server 2 is queried and the user is able to log in.

Highlighted
L4 Transporter

Thanks for sharing the solution. I was testing RADIUS failover and it worked after changing the timeout and retries.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!