User-id Agent Windows defender firewall issue

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

User-id Agent Windows defender firewall issue

L1 Bithead

We have the PA User-ID agent installed and configured on a Windows 2019 DC.

 

The problem arises when I enable the "Domain Networks" defender firewall the agent losses the connection to the PA firewall under "Connected devices" in the agent view. Disable the "Domain Networks" defender firewall and all is working fine.

 

I have added the PA User-ID agent "UaService.exe" in the outgoing and incoming firewall rules to be allowed but that has no effect.

2 REPLIES 2

Cyber Elite
Cyber Elite

try allowing inbound port 5007 (or a custom one if you've changed it in uidagent)

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

L4 Transporter

Hi @Strachf 

I recommend to create a security rule in windows firewall allowing the port 5007, tcp and inbound direction

PCSPI, PCNSCx3,PCNSEx4,, PCSAE,PCDRA, ISC2 CC
  • 1470 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!