I cannot select user account to login with GlobalProtect App for Windows

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I cannot select user account to login with GlobalProtect App for Windows

L0 Member

I'm using #Global Protect App for Windows

I was given a user account in the domain of a customer to connect to their VPN using GlobalProtect.

I configured the portal corresponding to the user organization of the customer in Global Protect settings.

When I connect GlobalProtect it automatically takes my company account instead the one that I need.

I've tried to open the settings and sign out the Account. GlobalProtect warns me that saved credentials will be cleared.

However when I try connect again, I'm not asked for the account I want to use, it automatically takes my corporate account and ask me for the 2-factor authentication code.

 

How can I make GlobalProtect ask me for the account I want to use? or how can I change it?

Thanks.

   

1 REPLY 1

Cyber Elite
Cyber Elite

isn't there an option 'use different account' at the first login screen?

alternatively you could try logging on untill you reach a failure and you should get that option there

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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