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Commit fail error "Duplicate user name"

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Hi. all..

I Have a question about User-id.

I am configured LDAP setting about PA-2050.(OS Version 4.1.9)

Sometimes I saw the messages about  commit fail error when I set up a user-id through security policy.

The error message is "duplicate user name".

I guess the problem is occurred when user's laptop used the wired and wireless connection to AD server at the same time.

Using WMI or NTLM options whether the issue is resolved?

How can I resolve duplicate user name error ?

Thanks..

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