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Anyone had any luck with the following API call.

Trying to make front end for the helpdesk to be able to generate tickets to disable global protect if needed.

api/?type=op&cmd=<request><global-protect-portal><ticket><request></request></ticket></global-protect-portal></request>&key=APIKEY

I keep getting the following response

<msg>

<line>

op command for client sslvpn timed out as client is not available

</line>

</msg>

</response>

Any help would be appreciated.

Thank you,

-Dustin

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