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Troubleshooting Application Incomplete with two way TCP traffic

Cyber Elite
Cyber Elite

We are having issues with one application while migrating the network from ASA to PA

PA is Running 8.0.9 on 3020.

 

Application shows as incomplete with more than 4 packets.

We see trasmit and receive in the PA.

Nothing in threat logs.

 

As per TAC they say use App override as first step and then flow basic and content basic.

Will do this once gets test window from the client.

 

Need to confirm if this is best way to troubleshoot this.

MP

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