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Content Image Uploaded. Failed to Install Image

RussellBrown
L0 Member

‎04-28-2019 11:39 PM

I have a PA500 that has been offline for some time with Content version 695-4002. Am trying to reinstate it and upgrade with latest Content and Application but continually get failures.

The device is still under support and we managed to update it to v8.0.17 but need to get it to v8.1.x.

We have tried using dynamic update method , manual upload , install from Panorama and cli.

Failure messages include 'Failed to Schedule an install job' and 'Timed out while getting config lock'.

I am quite sure problem relates to the current content version is 695-4002 and i am trying to get to 81xx-xxxx.

Has anyone come across this ?

 

 

 

 

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