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GlobalProtect 5.2.4 disconnects when unlocking screen
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11-26-2020 03:54 AM
Seeing some interesting behavior with GP 5.2.4. On Windows 10 1909, GP disconnects when locking then unlocking the desktop.
To reproduce:
- Connect to your gateway then lock the desktop. Leave the desktop locked for a minute or two.
- While locked, the device maintains an active tunnel. This is confirmed by pinging the assigned tunnel address and “show global-protect-gateway current-user | match ‘ip’”
- Unlock the desktop.
The tunnel drops and GP completely disconnects the moment the desktop is unlocked. This behavior is not seen in <= 5.2.3, nor is it seen on macOS. I’ll also note, the device is not sleeping or hibernating — I am simply locking the screen. The laptop is still connected with an active tunnel right up until the device is unlocked.
Give it a try. Let me/us know if it can be reproduced.
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