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L3 Networker

Sounds like a HTTP range request to me. A client can request pieces of a file rather than just the whole thing, this is commonly seen for incomplete downloads like one the firewall reset. Because it's only a partial response, the firewall doesn't have enough information to identify the file with.

 

Please check this setting: Device > Setup > Content-ID > Allow HTTP partial response

 

If it's ticked, try it unticked.

 

- DM

Sr. Technical Support Engineer, Strata

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