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Who rated this post

kbe
L3 Networker

‎01-13-2023 12:22 AM - edited ‎01-13-2023 12:23 AM

Hi @Pras 

 

I decided to give it a try before the TAC session for my other problem.

 

I requested the OTP on the support portal.

I klicked the "Get Certificate" under Setup-Management-Device Certificate, pasted the OTP and got the following error

kbe_0-1673597911574.png

 

I gave it a second try by ssh to the Palo, issued a 

request certificate fetch otp <value>

where <value> is the copied OTP and recieved an "invalid syntax" error.

 

So i just fired a 

request certificate fetch

in the ssh session and it worked. Cert was renewed.

 

Hope this helps you.

cu

 

 

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Who rated this post
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