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Who rated this post

svenkatarama
L3 Networker

‎08-22-2023 08:25 AM

This message is generated from the firewall/Panorama (serial number xxxxx in the filename) when it can't send telemetry data to the AIOps in the cloud. Several deployment glitches can cause this - network connectivity, expired certificate, etc.

 

Did this show up just now, or was this an issue always? Suggest checking Setup>Management>Telemetry on the PAN-OS UI, to see if additional error messages are shown there that might help narrow down the problem.

 

 

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