I have two different customers who hits same issue. One user is using PAN-OS 8.1.3 and UIA 8.1.3-10, another is using PAN-OS 8.0.12 and UIA 8.1.3.-10. The issue is that UIA detects user info as three types of formats like... 1) domain\user (this is same as previous version) 2) domain.local\user 3) user@domain.local When PA received these info, "show user ip-user-mapping all" shows following two types as below 1) domain\user 2) domain.local\user admin@hostname(active)> show user ip-user-mapping all IP Vsys From User IdleTimeout(s) MaxTimeout(s) --------------- ------ ------- -------------------------------- -------------- ------------- 10.241.73.100 vsys1 UIA domain\user1 Never Never 10.212.136.101 vsys1 UIA domain.local\user1 Never Never 10.224.57.100 vsys1 UIA domain\user1 Never Never 10.128.145.9 vsys1 UIA domain\user2 Never Never 10.128.144.35 vsys1 UIA domain.local\user3 Never Never The issue is that when PA recognize user format as "domain.local\user" format, the user does not hit to policy which was configured by user group that was pulled from AD. The reason is that user group and member was recognized ONLY by "domain\user' format. admin@hostname(active)> show user group name "cn=domain users,cn=users,dc=domain,dc=local short name: domain\domain users source type: ldap source: groupmapping [1 ] domain\01 [2 ] domain\21 [3 ] domain\22 [4 ] domain\23 [5 ] domain\24 [6 ] domain\26 [7 ] domain\27 [8 ] domain\29 [9 ] domain\88 [10 ] domain\98 [11 ] domain\administrator [12 ] domain\agroadmin [13 ] domain\agrotest [14 ] domain\alc [15 ] domain\amano1 [16 ] domain\amano2 ..so on I believe on PAN-OS 8.0 and earlier, "domain\userA" and "domain.local\userA" is NOT same guy, thus it does not hit group members. Is there any body who hits same issue? Note: I know PAN-OS 8.1 starts supporting multiple formats, though it makes me confusing and hitting this issue. Regards, Emr
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