VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
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  • 4 Likes

Resolved! False Positive Submission (generic.ml)

False Positive Report

Software: Ransomware Defender

Detection: generic.ml

SHA256: ce60942572aa37a77a9e810b613e4dade86d3be5fd409d4f47d752b11ceff047

MD5: 2a77cac9c2066044386910c1757c8f03

Website with download link:  https://shieldapps.com/products/ransomwar

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JJShield by L2 Linker
  • 4240 Views
  • 7 replies
  • 0 Likes

False Positive Report (libwebp.exe - generic.ml)

File Hash: fb511a71f561d1dec86ee47d413c3fb1ea09447818ba90c3ca8b1bf64ff094bc

 

Link to Virustotal report for the file:

https://www.virustotal.com/#/file/fb511a71f561d1dec86ee47d413c3fb1ea09447818ba90c3ca8b1bf64ff094bc/detection

 

Current VirustTotal Verdic

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DXMYNAME by L0 Member
  • 1956 Views
  • 2 replies
  • 0 Likes

False Positive (ffmpeg24.exe - generic.ml)

File Hash:  d98f0855896f0c0d7f209b6f85bd8f1dbd9cd7e13ee1eeb8ec07cfa9b5ba8113

Link to Virustotal report for the file: 

https://www.virustotal.com/#/file/f1438be3ffa0aac5ee0c1e1706458cc2735e79f4a50825dc1592b4e44a8340ee/d...

Current VirustTotal Verdict: ge

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DXMYNAME by L0 Member
  • 2618 Views
  • 1 replies
  • 0 Likes

False Positive Submission (generic.ml)

Hello!

We have checked our software on VirusTotal and see false positive detection (generic.ml).
Please check the protected zip file with sample: https://www.dropbox.com/s/nac9komznns31yk/vendor_Paloalto_2018_04_15.zip
Archive also contains link to Viru

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False Positive Submission (generic.ml)

Name: Identity Theft Preventer

Website with download link: https://shieldapps.com/products/identity-theft-preventer/

MD5: 159c00692e9f9aeff3a294c28f18baf6

SHA256: f81d996ae7ad5ab04a6dc3a9a1200c0b9760d17d0162ae1cfd82b74316170314

Link to Virustotal report

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JJShield by L2 Linker
  • 1954 Views
  • 2 replies
  • 0 Likes
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