VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
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Resolved! False Positive Submission

Package from Microsoft is being flagged as Virus/Win32.WGeneric.nerer(3010301) 

 

virus total: https://www.virustotal.com/#/file/45a0281f5ea3d78058cd3c3583c6b218b6239a8e7bb4a7121811f3157b3294bd/detection

 

File Name: 3DViewer.dll

 

Original download: http:

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DIRTT by L2 Linker
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False Positive Removal Request

Hi!

We got a false positive detect on our software ZaxarSetup.4.000.1.exe and would like to remove it. 

 

File Hash: 1b92085e3b908b35ad89aeeceb6b74863f2568be6bdc9f4864d82019469cbb25

Link to Virustotal report: https://virustotal.com/en/file/1b92085e3b908b

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False Positive Submission (generic.ml)

Hello,

 

The file:

http://www.pcwinsoft.com/temp/VideoToExeConverterInstGT.exe

 

is being reported on VirusTotal by your anti-virus engine as generic.ml

 

This particular installer is for a 24 hour promotion on giveawayoftheday.com so it is not signed. When

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False Postive genercl.ml

A product we develop is listed by you as a generic.ml detection.  Can you please have this removed by your engineers? 

 

VirusTotal: https://www.virustotal.com/#/file/bafe7b47a322a74434c60cfcf8ea7702509642d3f907dd4a8446f4e4edd51bc6/detection

 

SHA-256

baf...

dmajews by L1 Bithead
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