VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6912 Views
  • 0 replies
  • 4 Likes

Resolved! TechPowerUp GPU-Z v2.27.0 (ROG skin)

TechPowerUp GPU-Z v2.27.0 (ROG skin)
SHA-256 e66e739abbb2fd0a21a98bfb5420211864af5b7114893738dcc0c55ff7f6de17

https://www.virustotal.com/gui/file/e66e739abbb2fd0a21a98bfb5420211864af5b7114893738dcc0c55ff7f6de17/detection

current Palo Alto Networks verdi

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i3vi3v by L2 Linker
  • 5775 Views
  • 3 replies
  • 0 Likes

False positive (Generic.ml)

Hello. We've released a new version of our software and get false positive status, given by your antivirus. We ask you to fix this.

File Hash: f532948c1df90042c09c79b895b7df3792a9b7d50cef1a41c0f709b95c8b056c

Link to Virustotal report for the file: http

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VKPTools by L0 Member
  • 2361 Views
  • 2 replies
  • 0 Likes

Resolved! TotalVirus False-Positive EZhelp

As of 2/27/2020  TotalVirus is reporting EZhelp.20.exe as Generic.ml  for Palo Alto Networks

Please help.

I updated EZhelp20.exe to include the latest winvnc.exe released this week by ultravnc.com  version 1.2.3.0 updated to 1.2.4.0 for security and fe

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False Positive: Outbyte PCRepair

Hello,

We have just certified the current version of Outbyte PCRepair through AppEsteem and would like to remove a false positive, given by your antivirus.

Outbyte PCRepair download link:http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-s

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YelenaRez by L3 Networker
  • 2137 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/wLTSx6ZWW93mSKC
The archive also contains a link to Virus

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