VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6907 Views
  • 0 replies
  • 4 Likes

False Positive Submission (generic.ml)

 

Hi, I would like to report a false positive detection by Palo Alto Networks of the following app:

 

Virustotal link: 

https://www.virustotal.com/#/file/2aa1d88c57d96bef2e549cd7a19add3927b387667ae537ca8180a876ae9fabc8/detection

Currently detected as: gen

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kns123 by L2 Linker
  • 1873 Views
  • 2 replies
  • 0 Likes

False Positive Submission (generic.ml)

 

Hi, I would like to report a false positive detection by Palo Alto Networks of the following app:

 

Virustotal link: 

https://www.virustotal.com/#/file/720c7e838b2cdad76650fa455447f09d43ce7466daaf2b0e2977c011b352860c/detection

Currently detected as: gen

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kns123 by L2 Linker
  • 1822 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request: Outbyte PCRepair

Hello,

We have recently released a new version of Outbyte PCRepair and discovered a false positive, given by your antivirus.

Can you please help us remove it.

Software Name: Outbyte PCRepair, version: 1.0.1.4

Outbyte PCRepair download link: http://dynami

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YelenaRez by L3 Networker
  • 2307 Views
  • 2 replies
  • 0 Likes

False positive: generic.ml

Virus total report

https://www.virustotal.com/#/file/5b96d67460d44ba4c136e039cde9dc6caa87356795a13f257170f31dd474e5c6/detection

 

 

False positive detection to LiteManager - ROMwln.dll

Hello support!
The Palo Alto Networksantivirus is detect ROMwln.dll as

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Resolved! False Positive need to fix urgently [generic.ml]

Hello,

 

The file of our company's software is falsely detected by paloaltonetworks from your latest scanner.

 

The related file is legit, digitally signed with certificate, its 100% clean, no adware or bundled offer, and we dont serve any kind of advert

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