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High memory consumption on newer agent versions
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High memory consumption on newer agent versions
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07-26-2021 09:16 AM
Hello everyone,
I have sporadic servers in our environment producing high memory consumption with the XDR agent. Cyserver.exe will climb to 350-400mb in some instances until the service is rebooted and it brings it down to an acceptable level. Has anyone else had this issue before? It's not on all devices either which makes it a pain to troubleshoot. Any ideas on what to look at? All agents are on 7.3.1 currently. Thank you.
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09-13-2021 12:27 PM
Doesn't seem to be an issue anymore. The engineer just said "it's running fine." It's been extremely rare that I've heard of issues with XDR in terms of memory consumption. I had some servers that process medical images that would cause the XDR process to spike then return to normal. Not an "issue" but XDR was being blamed for crashing the boxes.
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