How to sync status updates in ServiceDesk Plus?

I'm currently using ServiceDesk Plus and I would like to sync the status of requests automatically.

Is there a built-in way to configure this behavior, or do I need to use custom scripts?
Any advice or documentation would be really helpful.

Thanks in

Remote Repository Errors

I am trying to configure a private remote repository in our Cortex XSOAR 8 development instance. I have tried both on-prem GitHub server using an engine as well as github.com direct from the console but either way gets the same error:

"VC: failed t

Cortex XSOAR Login page loopback

Any One have faced this misconfiguration (Cortex XSOAR Login page loopback )before ? 

XSOAR Version 8.8

Copying directories on an SMB share.

I have a playbook where the end result is that I need to MOVE a folder within a Windows share from one location to another and then make a COPY of that folder in another location.

The SMB V2 integration doesn't have the functionality to do this, an

Resolving CrowdStrike ODS Scan Detections With Integration

Hello LiveComm,

I am trying to change the status and assignment of ODS (On Demand Scans). I have tried to use the !cs-falcon-resolve-detection command but receive a 400 error.

XSOAR - Question Regarding Incident Tasks

Hello everyone, I noticed that when a task in a playbook has an error or requires some sort of input, said task appears in the tab "Playbook Tasks" (attached an image for reference). I was wondering how XSOAR gets that specific information in that ta

buttons to allow specific continuation of workplan

Hi everyone,
I need your help. When a task reaches certain thresholds, Cortex XSOAR sends an email to the analyst.

My goal is to have the analyst review all the evidence and then the anayst click a button to either approve or deny the continuation of

Installation

How to download the .sh script file for xsoar installation on linux???

Error Handling In Playbooks/Integrations

Hi All,

I want to know is there any built in configuration/settings/playbook or any module that helps to handle playbook error(error handling). Error/On Continue Task level error handling is not enough so i want if there is any integration issue or c

8.9 On-prem Install Documentation Confusion

Hello, I'm trying to install our extra-small single server on-prem 8.9 XSOAR and ran into some confusion with the documentation. I didn't see a way to report the issue elsewhere so I thought it might be helpful here.
https://docs-cortex.paloaltonetwor

sub-playbook looping behavior

Do sub-playbooks self loop on arrays or just lists?

I can get a sub-playbook to loop “for each input” of a list, but not an array of the same data. 

Thx

XSOAR - Transform Language

Hello everyone, I would like to ask how to get the user.name value from this context data.
I tried using the syntax ${incident.labels.user.name}, but it didn’t work.

Here's the context structure: