flow_predict_convert_rtp_drop

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

flow_predict_convert_rtp_drop

We have recently installed a Polycom RPAD device in DMZ. However, H323 calls coming from certain mobile networks (3G, 4G) dont seem to work. From the logs we can see that the signalling establishes the call but media never reaches the RPAD. Further digging into the problem, we did packet captures and can see that the firewall is dropping the RTP stream even though this is allowed by the policies. The dropped traffic is not shown on the GUI/Monitoring page.

 

While checking Global Counters I can see below error:

 

(active)> show counter global filter delta yes packet-filter yes severity drop

 

Global counters:

Elapsed time since last sampling: 6.947 seconds

 

name                                   value     rate severity  category  aspect    description

--------------------------------------------------------------------------------

flow_predict_convert_rtp_drop           1013      145 drop      flow      pktproc   Packets matching rtp/rtcp predicts of sip are dropped due to waiting for predicts merging.

flow_fpga_ingress_exception_err            9        1 drop      flow      offload   Packets dropped: receive ingress exception error from offload processor

--------------------------------------------------------------------------------

Total counters shown: 2

 

Any help would be apprecited as this is delaying our Migrations.

 

 

Regrdas,

Ashutosh Dwivedi

1 REPLY 1

L4 Transporter

Hello,

 

Thank you for posting. For non-coureware/exams or technical questions, please contact the Support team for assistance.

 

James

  • 7267 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!