Allow traffic after "decrypt-error"?


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L3 Networker

Allow traffic after "decrypt-error"?

Is there any way to allow traffic after "decrypt-error"? I get a lot of decrypt-errors showing up in the logs when SSL decryption is enabled. Most of it is from (even though I excluded it from decryption). I would rather just allow the traffic to pass, but instead it's getting denied by default, and I can't find any way to allow it instead.


I'm running 8.1.5

Cyber Elite

You can do the SSL decrypt exempt for particular website or destination address under the policies and decryption




Under device 


ssl decrypt exclusion you can add the particular website there which gived decrypt error.

Then your traffic to that website will not be decrypted.

Cyber Elite

Hi @Maxstr 

Depending on the actual reason you can allow specific connection (with a decryption profile), even if users then need to make a second attempt as the firewall needs the first try to add the website to an exclusion table. But there are situations (somehow bugs) where this probably isn't possible. So first I would update to 8.1.8 (=preferred release from Paloalto: ). If the problem then is still there you could either open a support case or use the solution proposed by @MP18 and manually exclude the websites that generate errors - at least if you need to access these websites.

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