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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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PAN-SA-2019-0020 ... really?

Hello Paloalto Team Last thursday you published the securityadvisory for a critical RCE vulnerability and today you notified the customers again with an "Action recommended" article here: https://live.paloaltonetworks.com/t5/Customer-Advisories/Action-Recommended-Recent-Security-Advisory-PAN-SA-2019-0020-Ref/ta-p/278505 In this article you write...

Remo by • L7 Applicator
  • 5566 Views
  • 2 replies
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session end reason threat

We have vendor traffic coming to PA and session end reason is threat.Under threat i can see the threat id numberThey are lot of them For easy way I have disabled the security profile vulner protection for that rule. Need to confirm by doing this PA should not end the session with threat right?

MP18 by • Cyber Elite
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  • 1 replies
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Resolved! Global protect "Could not connect to gateway contact your IT administrator"

Hi Team, When I'm trying to connect global protect from agent it gives an error "Could not connect to gateway contact your IT administrator". When I dig into debug logs, i found below intersting logs. (T3120) 08/06/19 12:56:14:274 Debug(4388): SetGatewayRoute: GetBestRoute() returns Dest:0.0.0.0 Mask:0.0.0.0 if_index=12 metric1=50(T3120) 0...

Threat log types

For threat logs in PA i see below options ( subtype neq vulnerability ) and ( subtype neq spyware ) and ( subtype neq packet ) and ( subtype neq scan ) need to know if this makes sense ?? where vulnerability is part of vul protection scecurity profile which is layer 7 ?? spyware is anti spyware profile which is also layer 7 ??? scan and packe...

MP18 by • Cyber Elite
  • 3140 Views
  • 1 replies
  • 0 Likes

Aplication Dependency commit Warnings after 8.1.8 upgrade

Hi, Recently we had to upgrade our customer PA-3050 from a 8.0.10 to 8.1.8 version.After we did it everything works fine, but when they did a commit of the configuration a lot of Aplication Dependency commit Warnings appears:We check all the policies and in every one all the applications are included. Anyone knows why this happened and how to so...

commit watnings.jpg
policy.jpg

Unable to get into maintenance mode

Hello All,I was in the process of upgrading our firmware of our PA500 to 8.1 and when the device rebooted, it did not want to come back online. Checked the startup and noticed I was getting this error message. I did read online that it might be an issue with the hard drive? Is there a way I can resolve this? I cannot even get into maintenanc...

jsuttor by • L0 Member
  • 5530 Views
  • 3 replies
  • 0 Likes

Critical system logs

Hello,I'am planning to install a monitoring tool, and i need critical system logs generated by the PAN-device. Is there any docs that mention it?Regards.

asia by • L3 Networker
  • 8881 Views
  • 8 replies
  • 0 Likes

Resolved! Connecting WildFire Private Cloud to firewall

When connecting WildFire Private Cloud to firewall (Device > Setup > Wildfire), It appears that we can only add one (1) appliance IP address. However with a cluster there's more than one appliance.1) Should this be the management IP address of the Primary cluster member?2) How does the Firewall know to send traffic to the other appliance(s...

Resolved! Disabling HA

Hi Community, Does disabling HA using the master switch ( Device -> High availability -> general -> setup ->enable HA checkbox) will cause the interfaces to go down and up ?. I understand that the interface mac has to be changed from virtual to physical one, does it cause a flap.I have faced an issue that disabling caused aggregate i...

Resolved! MineMeld engine failed to start.

I was attmepoting to configure Minemeld to pull AWS ip addresses, but nothing happened when I hit commit. I noticed the Supervisor had stopped, and came across this earlier article. I issued the commands: sudo service minemeld stop sudo service minemeld start sudo -u minemeld /opt/minemeld/engine/current/bin/supervisorctl -c /opt/minemeld/local/...

Need to allow service for Ping application

Hi Team We have configured the one Destination NAT policy. My requirement is Ping the NAT IP (Public IP) from the external network. I have configured one security policy with application as 'ping' and service as 'any'. For the above configuration, I can able to ping the Public IP from the external network. But I want to allow the specific servic...

Resolved! User-ID not mapping all users

I'm using the PA's integrated User-ID Agent to setup User-ID. The moment I began monitoring DC controllers it begain to pull User-ID mappings. This is before User-ID was configured on any zone. However, when I configured User-ID on a source zone, the firewall doesn't getting any user mappings from that source zone. Select IP addresses (approx. 5...

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