03-10-2016 08:52 AM
We had some users, who were not able to use VPN. they alway got XML parse-errors in the GlobalProtect Agent log.
We finaly found out, that this users had '<' or '>' in theire passwords. when thy changed theire passwords in some string without these characters, the xml-errors disappeared and thy could login.
we are using GlobalProtect Agent 3.0.0.
Another Bug is, that usernames for login are case-sensitiv. LDAP isn't case-sensitiv, so why GlobalProtect is?
03-11-2016 04:52 PM
Thanks for documenting the issue for us.
If you have time, please create a support case so the bugs can be offcially reported up to the developers and get fixed in future releases. You can do this with the "Get Support" button in the upper right.
03-15-2016 11:45 PM
Hi,
For the use of special caharacters in GP, there was a bug reported which is fixed in 7.0.2 onwards. This seems to be an issue in 7.0.1 only.
https://www.paloaltonetworks.com/documentation/70/pan-os/pan-os-release-notes/pan-os-7-0-2-addressed... -> Bug 82675
For case senstitive usernames, please report this to support team.
BR
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