Global protect error message
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Global protect error message

L4 Transporter

Hi.

I've got a user trying to connect to my PA through a Global protect VPN, and the firewall is giving me the following error message

GlobalProtect gateway client configuration failed. User name: <xxxx>, error: Assign private IP address failed.

I know the pool for the configured GP gateway is large enough (/24) for her to be assigned an IP out of it - we don't have *that* many concurrent sessions running through the gateway at once - but I can't figure out why it's not assigning a remote IP.

Can anyone shed any light on what may be causing this?

PanOS 4.1.7, GP client 1.1.6, if it's relevant.

Thanks.

12 REPLIES 12

Did you try to change their order and see if release changes or not ?

Yes, i used different laptops and tried to change the order. Always assigned from 172.30.0/24

today i will upgrade the OS to 6.0.2

we'll see

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