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12-15-2023 01:39 AM
Hello @clewis1
could you check this KB: PA 5400 - No logs seen on the firewall including Traffic, URL filtering, Threat logs etc to see you are facing the same issue?
Kind Regards
Pavel
12-18-2023 09:57 AM
Thank you for the reply, we had seen this article too. Unfortunately this is not the fix for us. Still no logs.
12-18-2023 02:59 PM
Hello @clewis1
thank you for reply.
Could you please confirm what logs you are not seeing? All logs including system logs or only traffic logs?
Kind Regards
Pavel
12-18-2023 03:43 PM
Not seeing Threat, Traffic, or URL.
System and config are there
12-18-2023 05:14 PM
Hello @clewis1
thank you for reply.
For Traffic and Threat logs could you make sure that all policies have logging enabled: Session Log Best Practices. Also note that you have to override setting for default policies: How to See Traffic from Default Security Policies in Traffic Logs.
For URL logs, you have to set action to alert to see logs: URL Filtering Profiles.
Kind Regards
Pavel
01-22-2024 06:50 AM
Hardware startup guide was missing a step.
>request logdb-migrate logging-drive start
This command will do the following
-will migrate from system drive to logging drive
-remove setting/management/quota-settings/disk-quota from running-config.xml and templates
-update configuration schema to switch from disk-quota (single-disk) to chassis-quota (multi-disk)
-reboot the FW so the updated configuration schema will take effect.
After running this, we now have logs
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