Minemeld repository - Access denied

[DanWoodruff]

Hi,
I'm trying to install minemeld on an ubuntu 14.04 server as outlined here:

https://live.paloaltonetworks.com/t5/MineMeld-Articles/Manually-install-MineMeld-on-Ubuntu-Server-14...

However, the repository seems to be broken. It is returning an Access Denied error instead of packages as expected:

http://minemeld-updates.panw.io/ubuntu

Is the repo broken? If there is a different install process to follow, please let me know. Thank you,

Dan

[lmori]

@DanWoodruff just checked and looks good to me. Could you paste the error you get ?

Thanks.

[DanWoodruff]

Hi,

When I go to http://minemeld-updates.panw.io/ubuntu in a browser I see:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>A3B2B378C86108F3</RequestId>
<HostId>
cIyQD/FWDo6g9bKCIbuadTbdtUy3GsFKMQ3eC7jy1qBu1hp5PLQpdHUnd1HqC5bnoTbNgE2rkJs=
</HostId>
</Error>

I'm assuming that is the problem (but I could be wrong!) because when I do an apt-get update then apt-get install minemeld, no package is found:

$ sudo apt-get install minemeld
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package minemeld

[lmori]

The error is normal and unrelated.

Could you do issue the following command and paste the result ?

sudo apt-get update & sudo apt-get install -y minemeld rsyslog-minemeld rsyslog-mmnormalize

Thanks.

[DanWoodruff]

OK thanks. This is what I get:

~ $ sudo apt-get update && sudo apt-get install -y minemeld rsyslog-minemeld rsyslog-mmnormalize
Ign http://us.archive.ubuntu.com trusty InRelease
Hit http://minemeld-updates.panw.io trusty-minemeld InRelease
Hit http://security.ubuntu.com trusty-security InRelease
Hit http://us.archive.ubuntu.com trusty-updates InRelease
Hit http://us.archive.ubuntu.com trusty-backports InRelease
Hit http://us.archive.ubuntu.com trusty Release.gpg
Hit http://us.archive.ubuntu.com trusty Release
Hit http://minemeld-updates.panw.io trusty-minemeld/main i386 Packages
Hit http://security.ubuntu.com trusty-security/main Sources
Hit http://security.ubuntu.com trusty-security/restricted Sources
Hit http://security.ubuntu.com trusty-security/universe Sources
Hit http://us.archive.ubuntu.com trusty-updates/main Sources
Hit http://security.ubuntu.com trusty-security/multiverse Sources
Hit http://us.archive.ubuntu.com trusty-updates/restricted Sources
Hit http://security.ubuntu.com trusty-security/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/universe Sources
Hit http://security.ubuntu.com trusty-security/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Sources
Hit http://security.ubuntu.com trusty-security/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages
Hit http://security.ubuntu.com trusty-security/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/universe i386 Packages
Hit http://security.ubuntu.com trusty-security/main Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages
Hit http://security.ubuntu.com trusty-security/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/main Translation-en
Hit http://security.ubuntu.com trusty-security/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en
Hit http://security.ubuntu.com trusty-security/universe Translation-en
Ign http://minemeld-updates.panw.io trusty-minemeld/main Translation-en_US
Hit http://us.archive.ubuntu.com trusty-updates/restricted Translation-en
Ign http://minemeld-updates.panw.io trusty-minemeld/main Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/universe Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/main Sources
Hit http://us.archive.ubuntu.com trusty-backports/restricted Sources
Hit http://us.archive.ubuntu.com trusty-backports/universe Sources
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Sources
Hit http://us.archive.ubuntu.com trusty-backports/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/universe Translation-en
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://us.archive.ubuntu.com trusty/universe Sources
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Ign http://us.archive.ubuntu.com trusty/main Translation-en_US
Ign http://us.archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com trusty/universe Translation-en_US
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package minemeld
E: Unable to locate package rsyslog-minemeld
E: Unable to locate package rsyslog-mmnormalize
~ $

[lmori · Accepted solution]

Are you running Ubuntu 32-bit (i386) ? MineMeld is currently available only for 64bit architectures.

Output should look like:

[...]
Hit http://minemeld-updates.panw.io trusty-minemeld/main amd64 Packages
[...]

Instead you have:

[...]
Hit http://minemeld-updates.panw.io trusty-minemeld/main i386 Packages
[...]

[DanWoodruff]

Ah! That is it... I assumed our sysadmins built me a 64 bit box. Maybe that'll teach me to make assumptions. 

Thanks for the help,

Dan

[simontaylor]

Arrgh! why not mention 64bit in the haphazard install guides!!! wasted an hour.

[lmori]

Hi @simontaylor, I have updated the haphazard install guide to explictly mention that binary packages are supported only on 64 bit architectures.

Thanks for pointing this out.