setting up an email alert for license renewal in VM-100

[sercotcs1]

How do i set up an email alert for expiring licenses in VM-100. i followed the steps to create an email profile and assigning it under log settings, under system but when i do the test, it always fails with timeout has reached error message. any help would be appreciated

[JayGolf]

Hi @sercotcs1 ,

Which code are you currently running? On the email server profile, what happens when you click "test connection". 

[sercotcs1]

I get the below error message:

Connection to: X.X.X.X:25 failed: Timeout was reached

[kiwi]

Hi @sercotcs1 ,

Are you using the mgmt interface or have you configured a service route ?

Is your mgmt interface able to reach your smtp server ? Because the mgmt interface is often oob it might not have a route to your mailserver or vice versa.  If you're using a service route, do you have a policy in place actually allowing this ?

Kind regards,

-Kim.