Okta Verify window behind GP login window fix

Hello All,

Global Protect, same IP pool with 2 gateways on a firewall

Hi all,

I have two external gateways on the same firewall, and I’m wondering whether I can reuse the same Client IP Pool for two different tunnel interfaces (on two different external gateways) on the same firewall.

I have already done that via SCM

Rapid connecting/disconnecting after some time

Hi,

I was wondering if anyone can shed some light on the issue I am having with GP. This is happening to all users but I haven't been able to find out yet WHEN does it start (but it's weeks/months after the temp fix).

When it starts, GP starts rapidl

Syncing Specific Entra ID Groups to Cloud Identity Engine

We are planning to integrate CIE with Entra ID to map and authenticate GlobalProtect users. However, after completing the configuration, we observed that all users from Entra ID were synced to the CIE side, even though a filter was configured to incl

Getting 'Unidentified network' when connected to Global Protect - 6.2.8

Hi Team,

There is one user who has windows 11 OS
The user is getting unidentified network after connecting to  GP vpn
GP version - 6.2.8 -263

Does anyone know how to resolve this issue ? and what is causing it ?

Tried ipconfig /renew - but didn't resolve
D

Global Protect - Connection Issue

I tried to connect the GlobalProtect with my syngenta mail and it stops after a while connecting to it. showing that the 'The network connection is unreachable or portal is unresponsive.Check the network connection and reconnect"
But my colleagues are

PA Global Protect

I have 4 portals and 4 gateways (4 different PA fw/vm ) of a GlobalProtect. PA is integrated with azure (an azure app per each gateway).
I added one more new portal and one more new subnet to the one of the existing gateways, a new dns a-record and a

Global Protect and Prisma

For Global protect to work, do you need Prisma? 

Global Protect Blank Screen on Windows 11

Hello, I am having an issue where users go to lunch and the screen times out or the laptop goes to sleep, and they come back to a blank Global Protect (as seen below). The only way to fix this is to restart the laptop or go into task manager and end

Chinese characters display issue

Got a report from user, the Chinese chars are not displayed properly today, it was working well before.
It is a strange issue.

[SOLVED] - NGFW The Connection To Global Protect On The IPads Times Out!!

Hello team,

I created this post to share my experience resolving recent issues related to GlobalProtect on iPad devices.

We have some users with iPads who attempted to connect to GlobalProtect using SAML-based authentication; however, after the users