HIP Profile doesnt catch Antimalware data in some devices connect through GP

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L1 Bithead

HIP Profile doesnt catch Antimalware data in some devices connect through GP

Hi friends

 

 I made HIP Profile to catch Antimalware information in devices , but by some reason only few devices are getting this information  and in other devices are not getting info although in GlobalProtect is showing .

 

 

dos.png

uno.jpg

 

In this case is showing Antimalware information but display Windows Defender tres.png

 

In this case , this is a Win 7 device and is getting information successful.

 

cuatro.png

 

It is worth mentioning that all my devices have Trend Micro as Antimalware.

 

Please some help and suggestions are welcome

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