10-04-2024 04:40 PM - edited 10-04-2024 04:40 PM
Hallo, i have a problem that this notif always show up when i succes to log in to global protect and the service doesn't work. Please help me how to handle this?
10-09-2024 12:05 PM
Hi @Laowomaru ,
Can you help translate what the notification is saying ?
10-09-2024 06:07 PM
its saying that "i need to update my OS to the newer version of MacOS".
But now the problem already solved by itself afte a couple days. thanks for the reply.
10-12-2024 08:10 AM
Hello, i am facing the problem with Global protect, i have 6.2.4 version on Mac OS sequoia. Nothing is working in my organisation. GP shows, connecting and disconnecting in a few min (within 2 to 5 min). all the users are facing the issue.
Tech team is still not given any solution for this.. is there any help from any one. also tested with 6.3.1 version, no help, same issue. .
10-14-2024 01:37 PM
That's a custom hip notification. More than likely you upgraded your device prior to your organization "approving" it for use on their side of things.
Unless you're the administrator managing GlobalProtect this is like finding a needle in a haystack with the information provided. Since you mention "tech team" I'm going to assume that you aren't managing things and therefore your organization could be forcibly disconnecting you on Sequoia if they don't support it yet.
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