Having issues with Vmware horizon client RDP application through palo alto

The initial login works fine but when we try to open any RDP session, it gives an error as “Unable to Connect".

But when on the personal network it works fine.

Do not see any drops on the firewall, the initial connection is on TCP 443 after which a c

Lost access after pan os was downgraded to 8.1 from 9.0

PA5220 is using 9.1. 

Tried to downgrade from 9.1 to 8.1

As a first step downgraded to 9.0

Later, did the same process to downgrade to 8.1 from 9.0

Device came up but credentials are not working 

Palo-Alto network user-ID agent set-up

I am configuring user-id agent in firewall. So created some Kerberos profile and called in user-ID agent set-up of user mapping and push the changes to firewall.

All the configurations were pushed ( server monitoring, Kerberos profile) except user-ID

IPSec tunnel not working

Hi..

I have IPSec tunnel between Palo alto 820 and Cyberoam firewall. But It's not getting up. Neither Phase 1 nor Phase 2. Even I am not reachable to other end public ip. Suggest me. 

Lacp Issues Peer Not Detected

Hello Dear Forum.

we are running 2 pa-3320 in Ha Actiave/passive mode 

both of which have aggregated ports.

recently we've moved our server room to a different room and

have reconfigured some of out network components. 

after reconnecting every

LSVPN Failed Refresh Time - Where to change it?

Firewall crash after executing this command : debug dataplane show dns-cache print

Hello,

After exceuting this command :

My firewall crashed and failover happened.

I saw in the in the failover this error : "non-fonctionnal (Dataplane down :  path monitor failed)

After firewall restart and s

FW stops forwarding files to WF 500

Hi,

We have a PA-5250 that suppose to send files to a WF-500 appliance.

Both are at 10.2.3 version.

The FW suddenly stopped sending file to our private wildfire cloud.

When we checked the "wildfire-upload.log" we see the following:

"cancelled - first

Log Subtype

Hi All,

I need some information on checking the logs. I see few things like END, DENY, SPYWARE, INFORMATION etc and in the action we see it as allowed. But the access will not be working. May i know what this Log Subtype means and what information wi

Webex issue with Mobile Users

Hi All,

We are facing weird issues with Mobile users accessing the Webex Phone Services. Wifi users connecting to laptop doesn't face any issues. But when the phone is connected to Wifi users are unable to access Webex Phone Services. Not really sure

Palo Alto Networks next-generation firewalls Threat prevention signatures

Hello.

Please currently i'm studying the Palo Alto Networks next-generation firewalls Threat prevention module, and 'm interested in the list of the available signatures (description, severity ranking, Threat type, ). I found that threat vault can

Syslog config on Different Port

Hi All,

We have configured different port for syslog in the PA-460 firewall. 

Server Profile > Syslog > Name, Syslog server, Transport, Port(Here we used different port than default 514).

But we can still see the syslog traffic is being generated wit

Unable to create a support account

I want to register one new PA-220 firewall.  I need to create one Palo Alto support account, however, I failed to create it.

1. I input my email address

2. All contact information

3. Serial Number of the PA-220 firewall

4. Order Number.  I purchased