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PA-3020 AutoCommit fails - commit force fails

MPI-AE
L4 Transporter

‎06-07-2017 09:55 AM

Hey all!

I have a problem with my second passive PA-3020. (7.1.7)

We had a loss of power so the firewall was shutdown hard.

When it's booting now, the autocommit fails.

When I do a commit force, it says: "Threat database handler failed".

Then I stumbled over this link: https://live.paloaltonetworks.com/t5/Featured-Articles/Threat-Database-Handler-Commit-Error/ta-p/120...

When I do the request anti-virus upgrade install file, it says: "Server error : Failed to schedule an install  job".

 

Can someone help me?

 

Thanks!

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