12-06-2017 02:34 PM
Hello Nrobison,
It can be related to a corrupted package (AV/WF).
If you are using Threat Prevention and/or WF license, please download and install again the latest packages:
> request anti-virus upgrade download latest
> request anti-virus upgrade install version latest
> request wildfire upgrade download latest
> request wildfire upgrade install version latest
If it still failed, try to restart the mgt server and the web server:
debug software restart process management-server
debug software restart process web-server
If it still failed, please open a ticket.