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Terminal server user identification

L4 Transporter
Hello.We have terminal server in which there are many users logged in.But we see them in traffic monitoring only as one Ip address and no separate users.I have installed terminal service agent on terminal server and everything is ok.IT shows connected and green and TS agent define the users.But in firewall i cant see the separate users in monitoring -traffic log. i want to mention that i use agentless ldap integration.But can check with user id agent also.Is there any tips regarding terminal server?
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