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Antivirus Dynamic Update fails PAN-OS 8.1.0 Cluster

L4 Transporter

Hi Community,

 

I have a PA-850 Cluster with PAN-OS 8.1.0 and a valid Threat license.

The active firewall is configured to download and install antivirus updates and sync them to his peer.

 

Unfortunately, the update failed lately, so we were 4 days behind the current versions.

After manually using "check now" the new updates were found without problems.

In the system log the update-lookup was logged during the scheduled time, but there were no updates found.

 

After looking in the ms.log during these time period I saw these entries:

'cfg.fail-conn-on-cert': NO_MATCHES
NO_MATCHES
NO_MATCHES
/tmp/.avinfo.xml.11208:1: parser error : Start tag expected, '<' not found
The service is unavailable.
^
2018-04-05 13:15:39.368 +0200 Error:  pan_file_to_xml(pan_xml_utils.c:550): error parsing file /tmp/.avinfo.xml.11208

Does anybody experienced the same behavior?

 

Manually installing the updates once doesn't solve the problem

 

Best Regards

Chacko

Best Regards
Chacko
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