04-05-2018 06:57 AM
Hi Community,
I have a PA-850 Cluster with PAN-OS 8.1.0 and a valid Threat license.
The active firewall is configured to download and install antivirus updates and sync them to his peer.
Unfortunately, the update failed lately, so we were 4 days behind the current versions.
After manually using "check now" the new updates were found without problems.
In the system log the update-lookup was logged during the scheduled time, but there were no updates found.
After looking in the ms.log during these time period I saw these entries:
'cfg.fail-conn-on-cert': NO_MATCHES NO_MATCHES NO_MATCHES /tmp/.avinfo.xml.11208:1: parser error : Start tag expected, '<' not found The service is unavailable. ^ 2018-04-05 13:15:39.368 +0200 Error: pan_file_to_xml(pan_xml_utils.c:550): error parsing file /tmp/.avinfo.xml.11208
Does anybody experienced the same behavior?
Manually installing the updates once doesn't solve the problem
Best Regards
Chacko
