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Issues with service and applications in rules

Is or has anyone else had the problem with applications and services being ignored in rules? I have had an issue from all version from 7.0 to 8.1. I have stopped using applications in rules all together because it will not identify the application and instead mark it as "not-applicable". I have the problem with services as well. For example I will create a rule and everything is 100% correct and I will add the service UDP 137 to the rule instead of netbios and it will still drop the **bleep** traffic. What good is a firewall if it doesnt allow the services you tell it to? I cant allow any any any on rules. This is becomming very frustrating. 

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