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L1 Bithead

Amazon Video Not Playing

I'm running PanOS 9.0 on a PA220 and noticed a couple days ago that Amazon Prime Video wasn't playing on any of my wireless devices.  However, it would play on a desktop or laptop through Firefox.  After a few troubleshooting steps and Google, it seemed to me the difference was in the actual player itself.  I enabled "Allow HTTP partial response" in the content-ID and everything started working.  I'm not sure if this is a bug or not, but I think it's probably working as designed.  This option prevents a client from resuming download of a malware file if the firewall stops the download, so it is unfortunate that it needs to be enabled for this to work. 

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