Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
10-21-2019 04:18 AM
My customers are facing critical issue when he upgrades firmware.
One customer is using VM-100, when he upgrades from 8.1.0 to 8.1.10 and reboot the device, he sees this issue.
Another customer is using PA-500, when he upgrades from 8.1.0 to 8.1.9-h4 and reboot the device, he sees this issue.
Both customers upgrades from 7.1.x and 8.0.x, and all steps until upgrading to 8.1.0 are fine.
Even the reason points 'FIPS', they are not using FIPS mode.
Anyone knows the cause?
Note: We can not proceed factory reset after we see the issue. It fails.
Regards,
Emr
