12-08-2019 06:58 AM
I have used VM-Series Next-Generation Firewall Bundle 1 (sold by Palo Alto Networks Inc.) in AWS for learning purpose . But its charged me $320 that I can't afford. amount automatically deducted. I contacted with AWS and they waived off their billing part. But, they suggested to get in touch with Palo Alto so that PA can approve and send the form to AWS. Accordingly, AWS can initiate refund to me.
Any help highly appreciated.
Please find the details -
1. AWS Account number: 379475297509
2. The billing period(s) for requested refund(s): Nov/2019 [ $271.76 ] and Dec/2019 [ $118.68]
3. The name of their product as it appears on your bill: VM-Series Next-Generation Firewall Bundle 1 (sold by Palo Alto Networks Inc.)
