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dfalcon
L4 Transporter

‎04-29-2020 08:14 AM - edited ‎04-29-2020 08:45 AM

Your best bet is to use verbose logging and check the log.

 

msiexec.exe /i YouPackageName.msi /L*V Agent.log

 

After it fails, open the agent.log file and search near the bottom for the error.

 

Also, you will want to confirm that there are no conflicts from this matrix.

 

https://docs.paloaltonetworks.com/compatibility-matrix/cortex-xdr/cortex-xdr-compatibility-with-thir...


David Falcon 
Senior Solutions Architect, Cortex
Palo Alto Networks® 
(1)
Who rated this post
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