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Missing api-ms-win-shcore-scaling-l1-1-1.dll on upgrade from 5.2.5-66 to 5.2.5-84 on Windows 7

Denis_Baudet
L0 Member

‎03-29-2021 04:41 AM

Hi,

 

We recently upgraded our GlobalProtect clients to 5.2.5-84. Since then, the client won't start on Windows 7 claiming that it cannot find the following file : api-ms-win-shcore-scaling-l1-1-1.dll

 

On Win 7 x86, we managed to make it work by copying a dll found on a ressource forum but it doesn't with Win 7x64

Does someone encounter the same issue ?

Did someone find a workaround ?

6 people had this problem.
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