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Who rated this post

ColeDenton
L1 Bithead

‎11-18-2021 08:36 AM

Figured out the problem for my environment. The agent download was failing (found by opening GP Agent -> Settings -> Troubleshooting ->  Agent Logs)

Internal DNS records for our GP Portal were incorrect. Fixed them up so the portal was reachable from inside the network, then the upgrade immediately started working.

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