This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Who Me Too'd this topic

ConnectWise Control connection getting reset

dkordyban
L2 Linker

‎05-03-2022 11:06 AM

Latest spyware signatures appear to be blocking legitimate connections to ConnectWise control. The 5/2 AppThreat-8564-7375 update categorizes the connection/file (GetSessionDetails) as threat Generic PHP Webshell File Detection.

Produces "unknown error" on the ConnectWise portal page.

The only way I can get around it is to exclude the connectwise site from forward decryption. We have been using this product for years. Trying to figure out what went wrong here.  Is it possible PA signature update is flawed?

 

1 person had this problem.
Who Me Too'd this topic
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2024 - Palo Alto Networks