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Who rated this post

rxie
L3 Networker

‎08-01-2022 01:23 AM

-looks like transmit layer level reachability issue.

-make sure the firewall can reach the destination ip:5009 from the specified source of user-id service.

-take a tcpdump on the management port, then view the pcap:

> tcpdump filter "host X.X.X.X and port 5009"

> view-pcap mgmt-pcap mgmt.pcap

-might as well open a case to PA TAC

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