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Had a question about internal routing. We have eth port assigned to a trust network which is a 192.168 network.  We also have a Avaya VoIP PBX that is vLan'd on this network and the routing is managed on an internal core switch to access this network.  In our single virtual router I have a route for the 192.168.0.00/16 with next hop to the Gateway.  I also have a network and an additional 172.16.0.0/17 route with a next hop to the core switch.  We put our PAN2020's in place this past weekend, and our old firewall had a static route for the phone system exactly like this.  I am able to ping the phone server at the 172.16.x.x range, and can traceroute it as well (however the first hop times out). However trying to access the web management of the server, or using a service tool, or any application that can connect into the phone server fails. When I monitor the connections on the firewall, it just say the applications are incomplete as if it makes the connection, but does not return the connection. What am I missing?  ... View more

I just setup SSL-VPN access on our PAN-2020s and downloaded the latest Global Protect Bundle that was released on June 20th, 2012 - v. 1.1.5.  I logged into the portal in my mac and installed the version for Mac running OS X 10.7.4 (64bit) and once the application was done installing I get a popup that says "An old GlobalProtect instance exists, new instance cannot be started!". I've never installed GlobalProtect before, and am unsure as to why I am getting this error. This is typical logging information from Console after installing: 6/21/12 8:55:30.482 PM com.paloaltonetworks.gp.pangpa: P 421-T2823  Jun 21 20:55:30:481807 Info (1009): found another instance: 0 6/21/12 8:55:31.976 PM com.apple.launchd.peruser.1247467267: (com.paloaltonetworks.gp.pangpa) Throttling respawn: Will start in 9 seconds 6/21/12 8:55:41.069 PM com.paloaltonetworks.gp.pangpa: P 429-T2823  Jun 21 20:55:41:69004 Info (1009): found another instance: 0 6/21/12 8:55:43.119 PM com.apple.launchd.peruser.1247467267: (com.paloaltonetworks.gp.pangpa) Throttling respawn: Will start in 8 seconds And this is after I uninstalled: 6/21/12 8:58:06.675 PM Installer: **** Summary Information **** 6/21/12 8:58:06.675 PM Installer:   Operation      Elapsed time 6/21/12 8:58:06.675 PM Installer: ----------------------------- 6/21/12 8:58:06.675 PM Installer:        disk      0.01 seconds 6/21/12 8:58:06.675 PM Installer:      script      0.00 seconds 6/21/12 8:58:06.675 PM Installer:        zero      0.02 seconds 6/21/12 8:58:06.675 PM Installer:     install      11.12 seconds 6/21/12 8:58:06.675 PM Installer:     -total-      11.15 seconds 6/21/12 8:58:06.832 PM Installer: IFDInstallController F2001E10 state = 5 6/21/12 8:58:06.832 PM Installer: Displaying 'Install Succeeded' UI. 6/21/12 8:58:06.000 PM kernel: PsvDrv[line 75]: ctl_deregister failed with error 16 6/21/12 8:58:06.000 PM kernel: Kext com.paloaltonetworks.kext.pangpd did not stop (return code 0x5). 6/21/12 8:58:06.000 PM kernel: Kext com.paloaltonetworks.kext.pangpd can't unload - module stop returned 0xdc008017. 6/21/12 8:58:11.815 PM com.apple.launchd.peruser.1247467267: (com.paloaltonetworks.gp.pangpa[639]) posix_spawn("/Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect", ...): No such file or directory 6/21/12 8:58:11.815 PM com.apple.launchd.peruser.1247467267: (com.paloaltonetworks.gp.pangpa[639]) Exited with code: 1 6/21/12 8:58:11.815 PM com.apple.launchd.peruser.1247467267: (com.paloaltonetworks.gp.pangpa) Throttling respawn: Will start in 10 seconds 6/21/12 8:58:12.934 PM sandboxd: ([349]) WebProcess(349) deny file-read-data /Library/Managed Preferences/chris baker/.GlobalPreferences.plist 6/21/12 8:59:51.842 PM com.apple.launchd.peruser.1247467267: (com.paloaltonetworks.gp.pangpa[653]) posix_spawn("/Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect", ...): No such file or directory 6/21/12 8:59:51.843 PM com.apple.launchd.peruser.1247467267: (com.paloaltonetworks.gp.pangpa[653]) Exited with code: 1 6/21/12 8:59:51.843 PM com.apple.launchd.peruser.1247467267: (com.paloaltonetworks.gp.pangpa) Throttling respawn: Will start in 10 seconds I have to go hack a hidden plist file under /private/var/db/launchd.db/com.apple.launchd.peruser.1247467267 and reboot my machine to stop the process from trying to launch the application that has since been removed. Tomorrow I plan to revert back one version of the GPBundle and try that to see if it works.  Has anyone else seen this issue?  Thanks. ... View more